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Amy Kirby's avatar

As a scientist in the federal government, I felt this deeply. There is so much cognitive dissonance in mission-driven government work. To meet the go energy of Congress and political appointees, you have to get good at identifying loopholes, alternatives, and workarounds, which defeats the purpose of having policies at all. There is also a tendency to decide by consensus, so any objection will stop progress. This is increasingly coming in the form of violating values, i.e. program set up to address value issue X may have a negative impact on value Y. I want those concerns to be voiced. We need to consider whether they can be mitigated and the scale of risk. But we must have leaders willing to make the call of whether a tradeoff is worth it. In my experience, those leaders are few and far between.

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Kevin's avatar

I actually think if you compare to somewhere like Google or Facebook they have even *more* hiring process than government groups. The process is just all aimed at hiring skilled people and firing underperformers.

Every software engineer will get interviewed by phone once or twice, probably five or so in person interviews. The interviewers go through interview training and must pass practice interviews. Your interview feedback is reviewed by director level folks for quality. The feedback from interviewers is tracked and if any interviewer is too easy or too hard they get reviewed. The whole process is calibrated to go for something like a 5% accept rate. Acceptable and unacceptable interview questions are tracked.

And then firing people has its own huge process. Managers who fire at a suspiciously low rate are reviewed by directors, directors whose organizations fire at a suspiciously low rate are reviewed by vps. As a manager you get reviewed a couple times a year to defend why you haven’t fired your lowest performers.

So there really is tons of process. Then you look at the government process, and there is also an enormous amount of process, but how much of it is designed to hire people who are good at the job?

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